Go live, then clear what stops guests booking
Find everything that still stops a guest booking on your site, and fix each one.
Plan: everyone with a booking site
Your site is on the internet from the moment we build it. But a guest can only book when a few things are true: you have a plan, a city, cars, prices and a way to be reached. Sell, Launch checks all of them for you.
Two lists, not a score
| List | What it means |
|---|---|
| Stops a guest booking | The site cannot take the booking, or takes it wrongly. Fix these first |
| Works, but leaks | The site takes bookings, but looks unfinished or loses some. Fix these next |
The list is checked against what a guest meets on your site. It keeps checking. If something breaks later, its row comes back. Nothing on it charges you a credit.
What stops a guest booking
| Row | Why it stops a booking | The fix |
|---|---|---|
| Your booking site is offline | Your plan has ended, so the site shows a closed notice | Choose a plan |
| Your site is switched off | Every address shows a not-found page | Switch it on |
| You have not said where you sell | No city, so nothing to quote | Choose your cities (lesson 3.1) |
| You have not said what you sell | A city with every service off | Switch on what you sell (lesson 2.7) |
| You have no vehicles | A fare is priced per car | Add your vehicles (lesson 4.1) |
| 2 places have no published price | Guests get an enquiry form, not a fare | Publish your prices (lesson 1.3) |
| Guests can't reach you | No phone, email or WhatsApp on your site | Add a number |
| Your WhatsApp number is still ours | Guests who tap WhatsApp reach PingTab, not you | Set your number |
| Your site has never been published | Everything is still a draft | Publish your site |
Each row's button opens the page that fixes it. A fixed row drops off the list.
What leaks
These do not stop a booking. They cost you some:
- The Make it yours steps, if you skipped them (lesson 1.2).
- Give your site a permanent address: your own domain removes the preview badge (lesson 6.6).
- No logo uploaded: your logo goes on the site, every tracking page and every guest email.
- Your Google key is not connected: guests' address suggestions run on our key and its monthly allowance until you add yours.
- Analytics not connected: see which bookings your ads bring (lesson 6.5).
You can answer Not now to a leak row. It moves under "hidden by you". A row that stops a booking can never be hidden.
Going live
After Make it yours, click Go live. You see that your business "is live", with your address. Click Copy message for a WhatsApp message with your link, or Share on WhatsApp.
Read your prices before you send the link to anyone. A guest who books from it gets the prices you published.
Do it
- Click Sell. The top card says how many things stop a guest booking.
- Click Open Launch.
- Start at the top of Stops a guest booking. Click the row's button, fix it, and come back.
- When the list is empty, Sell reads "Guests can book on" your address. On your own domain it reads "Live on".
- Then work through Works, but leaks.
Common questions
Nothing stops a booking, but a guest still got an enquiry.
The list checks that every service has a published price. A single request can still fall outside it, for example a pickup too far out or a car not on that card. Lesson 5.10 lists every reason.
Launch says "Preview only" next to my address.
Your site works and takes bookings. It is on our preview address, which search engines skip. Connect your own domain to go fully live (lesson 6.6).
I hid a row by mistake.
Open "hidden by you" at the bottom of Launch and click Show again.